Measuring Satisfaction in Your Church

HappyCowWhen taking the Congregation Assessment Tool (CAT) provided by Holy Cow! Consulting, we measure how satisfied members are in the congregation. It centers on the feeling of belonging and lack of discord. It is important to understand why we look at this to measure the vitality of congregations.

The word “satisfaction” or “satisfy” gets mixed reviews in the Bible. The Psalms speak of satisfaction as a way that God connects to  people.  In Psalm 90:14, the writer entreats “Satisfy us in the morning with your loving kindness that we may rejoice and be glad all our days.”  Psalms 145:16 expands this thought to include other creatures:  “You open your hand, and satisfy the desire of every living thing.”

In our work with churches and evidence in the database, we know that satisfaction factors are unique to each church. Overall satisfaction, when measured by congregation-wide involvement with the CAT, tells us what aspects of the church, pastor’s work and ministries contribute to the level. Churches with high satisfaction and energy are transformation and generally filled with members who have clarity about a mission that transcends them and draws them into a life where the Gospel is plausible and compelling…and satisfying.

(drawn from HolyCowConsultingblog.com)

Author: mustardseedonline10

Kurt Jacobson is a trained interpretive consultant of Holy Cow! assessments serving churches across WI and beyond. An ordained pastor of the Evangelical Lutheran Church in America, he served Trinity Lutheran Church, Eau Claire for 28 years. In 2016 he formed Mustard Seed Consulting. Jacobson holds a BA in Business/Hospital Administra on and Organiza onal Communication from Concordia College, Moorhead, MN and a Masters of Divinity degree from Luther Seminary, St. Paul, MN. He holds a certificate in Intentional Interim Ministry from the National Association of Lutheran Interim Pastors. He is the author of “Welcoming Grace: Words of Love for All.” In addition, the book “The State of the ELCA” by Russell Crabtree, founder of Holy Cow! includes a chapter detailing the work Kurt did in making Trinity a transformational congregation. He lives near Cumberland, WI.

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